Build Capacity

Contents

Build Capacity, Not Plans

I have this habit—one that my team finds highly annoying—of following the mantra “Ready, fire, aim.”

Most people stick to the more logical approach: “Ready, aim, fire.” But too often, they get stuck in the aiming phase, never quite making it out of the blocks. Fear of the unknown, perfectionism, or simply a test from the universe that feels too hard keeps them from taking action.

I’ve never really understood that. If you need to walk through a door, just walk through it—don’t spend all day overthinking. If something goes wrong, deal with it honestly and move forward.

Action Over Perfection

For me, aiming comes after we’ve already started. I’ve stepped through the proverbial door, seen what’s on the other side, and now I’m ready to adjust.

Why? Because, as Robert Burns put it, “The best-laid plans of mice and men oft go awry.”

I’ve been around long enough to know that a great battle plan rarely survives the first sucker punch in the face. So why waste time meticulously planning every detail when life is unpredictable?

Stop Planning, Start Doing

I constantly see people stuck in the planning (or rather, the worrying) phase. Don’t get me wrong—planning is important, but at some point, you just have to take the leap and see what happens.

Think about football. No one ever became great at the game by sitting in a classroom studying tactics all day. They had to get on the pitch, take the hard knocks, play against stronger opponents, and learn from real experience.

Capacity Is the Key

For me, the “ready” phase isn’t about perfect plans; it’s about capacity—the ability to handle whatever comes next.

Being an entrepreneur means getting knocked down—a lot. What matters is how well you can bounce back.

  • Do you have a business bank account? Great—get a second one.
  • Have a beautiful website? Excellent—make sure you can edit it without relying on a developer.

Too often, entrepreneurs build a comfort zone instead of building capacity. They don’t think about what happens if things go wrong.

Where to Build Capacity in Your Business

A good starting point is identifying single points of failure in your business.

  • If you lose your only bank account, how do you get paid?
  • If your website is the main driver of traffic but can’t be updated easily, what happens if your messaging needs to change?
  • If you rely on one marketing channel, what do you do if it suddenly stops working?

We’re used to having choices in everyday life—fast food, streaming services, shopping options—yet we often fail to give our businesses the same flexibility.

Why Capacity Beats Planning

For me, having a great idea and the ability to adapt are far more valuable than a rigid plan.

And that’s why my team sometimes gets frustrated. One day, I’ll be preaching one direction, and the next, I’m pivoting based on an unexpected turn. But here’s the thing—that pivot only works because we’ve built the capacity to handle it.

That mindset is exactly what led me to start Yellowstone. How is every small business supposed to develop the skills to navigate constant change? They can’t—which is why we built a business with the capacity to handle anything, so other businesses don’t have to figure it all out alone.

We’re Your Cheat Code

Most businesses aren’t trying to launch the next Facebook. A plumber will always be able to fix most plumbing issues. But once in a while, a groundbreaking, market-changing business comes along—one that needs the kind of adaptability and capacity we bring.

That’s where we come in.

We’re like that first-aid kit that magically appears in your kid’s GTA game. The cheat code for business success.

From big banks to car showrooms, the challenges we’ve tackled and the real-world experience we’ve gained mean that when things get tough, all you have to do is pick up the phone.

I would have killed (probably not literally) for that level of capacity back when I was working 17-hour days just to keep things afloat.

Now, we’re here to make sure you don’t have to.

Picture of Will Ryles

Will Ryles

Entrepreneur & Founder | Yellowstone Accounts

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